Targomo services temporarily unavailable due to fire in European data center
+++ Update +++
Most of the services are up and running again, including TargomoLOOP, the dashboard and developer documentation.
For detailed information and continuous updates, please check here: https://status.targomo.com/
+++Update +++
A fire early Wednesday morning destroyed parts of Europe’s largest data center. Also some of Targomo’s services are affected by this incident and are currently unavailable.
Details:
The location analytics platform TargomoLOOP is currently offline.
The majority of Targomo’s API services are not affected. However, there are some effects as we implement our fallback infrastructure. Currently affected resources for API users:
- https://dashboard.targomo.com/ is currently offline. This does not affect your ability to make requests, only to view your usage.
- https://docs.targomo.com/ is currently offline.
- https://releases.targomo.com/ is unavailable, so access to our javascript builds are affected. We are rebuilding these to move elsewhere.
- APIs affected:
- Basemaps API is unreachable, however a fix is underway.
- FleetPlanner API was briefly unreachable, but migration has been implemented, and the service is functional again.
We are working hard to get the services back online as soon as possible. Currently, we cannot yet estimate how much time it will take to get our services online again. We apologize for any inconvenience the disruption may cause.
For further information and current updates, please check our status page.
Detailed information about the incident you can find here: https://status.us.ovhcloud.com/
Please don’t hesitate to email support@targomo.com if you are experiencing any other issues we should be aware of.