FAQ and Support


How is an operation counted?link

For the majority of our services, 1 request counts as 1 operation. Tile-based services are counted as 15 tiles to 1 operation.

What payment types are accepted?link

Our paid plans are payable by major credit cards. If you require a special payment method, please use the form on this website.

When do I need to contact sales?link

If you have needs outside the listed plans, you need to use the contact form on the pricing page so we can get you set up with a custom plan.


How much does it cost to use the Targomo API?link

You can use our API for free in your project as long as you give us attribution, and stay within your limits. Each plan does have different limitations and features - see our plans. If you have needs that surpass our limits, or if you need advanced features such as polygon caching, on-premise installation, statistics service or poi service, use the contact form on the pricing page and we can make it happen. Also, if you build something nice with our API, please send us a link - we’d love to feature your awesome applications on our site!

Is this service available for my geographic region?link

Targomo’s API services offer global coverage. For walk, bike, and car modes, the coverage comes from OpenStreetMap project, and is global in nature. For transit mode, coverage is determined by available GTFS data. See our coverage page for full details.

What do I need to attribute to use Targomo Services?link

You need to attribute Targomo Services and OpenStreetMap Contributers, as our services derive travel times based on OpenStreetMap data. Depending on your region, you may need to attribute other data providers. Depending on your plan, you may need to include different levels of Targomo Services attribution. For Free plans, you must include our logo, along with a link to our attribution page. For paid plans, you only need to include the link to our attribution page. Custom plans can be arranged which allow attribution-free use - use the contact form on the pricing page if this is a requirement.

Where do I get my API key?link

You can see our plans listed on the pricing page. When you sign up for a plan, your API key will be emailed to you, and will likewise be available on your dashboard.


What coordinate system are the polygons in?link

By default, the polygons are in the web mercator projection, which is the current de facto for web maps.

Support Requestlink

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